Features
Pono is a uniquely powerful business website and mobile app platform with an all-in-one online coaching system and all the features and functionality that you could ever need for running and growing your online business — no matter how big you want to grow it.
Pono for your clients
Client dashboard
Every client has their own personal online account dashboard on your website with everything that they need in one place. You can manually add whatever you want to your client's dashboard, or of course you can fully automate the process.
Client mobile app
Your clients can do everything on the website, or the mobile app, or use a combination of both. Everything that's available on the website is also available on the intuitive and beautifully designed mobile app. iOS version for iPhones is available now, the new Android version is launching soon.
Pono for you
Admin dashboard
The Pono admin presents you with everything that is going on in one central place. The main dashboard shows you a quick overview of everything that matters, you can choose from countless widgets so you see the most important details and reports at a quick glance.
User dashboard
The admin user dashboard presents your entire client history — with every single interaction that you have ever had with each client — on one screen.
A virtual assistant
The notification system shows you everything that needs your attention and guides you through what needs doing.
Coaches and staff members
You can easily set up different levels and hierarchies of admin access so that all of your staff members and coaches can see and do exactly what you want them to.
Client intake system
If you have a lot of coaches and clients then the client intake system can either let your clients choose which coach they would like to work with or even help you automate the full process of assigning your clients to the correct coach.
Admin mobile app
Launching in the summer, the new admin mobile app lets you run your entire business from your phone!
Automations
Groups
Automate almost everything — onboarding, getting clients set up, and even what happens throughout the course of their program — through the powerful groups.
Message campaigns
Send automated campaigns via website message, email, and text/sms.
Notifications
Automatically notify your clients whenever they have something new, for example a new training or nutrition plan or a new resource.
Reminders
Automatically remind your clients when they need to fill out a form, send a check-in, or do something else on your website or app.
Failed payments
Send automated reminders to your clients, and even optionally pause or cancel their program or trigger another automated workflow, when their payment fails.
Messaging
Website & app
Message with your clients directly on your website and mobile app.
Chat
Let your clients live chat with their coach — including sharing photos, videos, emojis and GIFs.
Send beautifully formatted notifications and messages via email.
Text / SMS
Send notifications and messages straight to your clients phone via text/sms messaging.
Video messaging
Let clients and/or coaches record a new video, or attach a video that they have previously recorded, in a message, chat or check-in.
Bulk messaging
instantly build a custom recipient list to send any type of message to whole groups of clients, or even all of your clients at once.
App notifications
Send out notifications, with text, photos and videos, to everyone (or specific groups of people) using your mobile app.
Labels
Organize your messages into different categories or mailboxes, and get everything easy to find and in the right place.
Snippets
Save snippets with text, photos, videos etc that you often use then paste them into a new message with one click.
Forms
Questionnaires
Easily create a questionnaire with as many questions as you like, including conditional questions, and trigger automations when someone fills it out.
Terms & waivers
Require that clients accept your terms, confirm that they have read your conditions, and digitally sign your forms and waivers.
Uploads
Get clients to upload something, such as a photo or a document.
Journals & check-ins
Monitor your client's progress
Collect your client's check-ins, logs, progress photos and any other updates that you want them to send you.
Check-in schedule
Automated schedule monitoring reminds your clients when it's time to check in and tells them if they've missed a check-in.
Recent entries
The recent entry view lets you and your clients see all details of their recent check-ins at a quick glance.
Table view
Table view shows an overview of the client's check-in history right from day one. Color coding shows how close the client was to their targets with each check-in.
Photo view
Photo view puts all of your client's photos in one place, with a helpful photo comparison tool.
MyFitnessPal & My Macros+
Clients using MyFitnessPal or My Macros+ can easily connect them and get all of their data automatically into the website and mobile app.
Nutrition & training plans
Plan creator
The intuitive plan creator lets you easily create the most individual and customized nutrition, training and cardio plans. Create a library of foods and exercises and put them together into complete plans then easily adjust for individual clients.
Parts & blocks
Create a block of parts — foods, drinks, supplements etc for nutrition plans, or exercises for training plans — then add to a plan with just a couple of clicks. For example, create full meals for your nutrition plans or full body part workouts for your training plans.
Tags
Tags let you quickly find what you want. For example, tag your foods "vegetarian" or "keto" or tag your execises "legs" or "arms" then instantly find all matching parts.
Categories
Categorize your plans, for example "gluten free" for a food or "home workout" for an exercise, then if your client follows a gluten free or works out at home you can immediately match the best plans to each client.
Workout logging
Let your clients log their workouts on the website or mobile app, respond back with comments and see a history of all of their workouts.
More content
Articles
Easily publish any type of article on your website and app, for example a blog or an open/close FAQ system.
Courses and classes
From a quick online course to a complete curriculum, you can provide a powerful online learning experience for your clients to work through.
Folders & files
Organize large amounts of content — PDFs, documents, videos etc. — into an easy to navigate folder and file hierarchy.
Resources
Give your clients any type of content — for example guides, documents, PDFs, videos and so on — delivered on the schedule that you want to website and app.
Sales
Orders
Sell any type of physical product, virtual product or online program and charge a one-time price or any type of recurring subscription (including trial periods and setup fees). Require clients to accept your terms or sign a waiver and trigger countless automations when they place an order.
Payment processing
Connect your Stripe account and Pono will handle everything automatically. Optionally connect PayPal or Authorize.net too.
Online programs
Put your clients through any type of online program (fixed length or ongoing) and fully automate the sign-up process and the recurring billing.
Upgrades & downgrades
Easily upgrade or downgrade a client's program, optionally offering them the option to do so themselves and automatically triggering automations when they do so.
Contracts
Optionally keep track of your client's contract obligations — for example, a client might be in a 3 month program but have 12 month contract that they need to fulfill.
Promo codes
Create promo codes with a price or percent discount with countless options for choosing how and when they are allowed to be used.
Referrals & affiliates
Track when someone refers a client to your website and optionally pay automatically calculated commission on each referral (or just on some).
Abandoned cart recovery
See when a client adds something to their shopping cart but does not go on to complete their order, and automatically trigger follow-up emails to your clients inviting them to finish the order.
Individual pricing
Easily create totally individual pricing for specific clients.
Credits
Manually assign any credit value to a client's account that they can then use as a credit when placing an order. For example, assign $100 credit and the client can use it in just one order or split it over multiple smaller orders.
Pre-pay
Let your clients pay for a larger quantity of any item upfront and then use their prepaid credit when placing subsequent orders.
Multiple currencies
Have as many currencies as you want. For example, maybe you want to always bill orders from Canada in CAD and orders from the US or anywhere else in USD.
Calendar & scheduling
Calendar
Let clients book any type of event, one-off or recurring. Each staff member or coach can have their own schedule, and can optionally connect their Google Calendar and keep everything in sync.
Flexible schedules
Create totally flexible schedules — for example, every Monday, Wednesday and Friday from 8am to 4pm — or set specific dates and times, with countless options for configuring the schedules exactly how you want them.
Reminders & changes
Remind your clients as it gets close to the day and time, optionally let clients and staff re-schedule or cancel events, and confirm whether a client has attended an event.
Reports & analytics
Coaching
See what your clients are doing and how your coaches and staff are performing, for example how many clients you have, when their programs are ending, how quickly your coaches respond to your client's messages and check-ins and much more.
Website & app activity
See how your clients and your admins/coaches are using and engaging with your website and your mobile app.
Forms
See reports for the forms that have been filled out on your website or app. Even link forms and compare the answers from two forms to each other.
Sales
See everything that you sell, for example your subscriptions, new vs returning clients, client retention rate as well as specific sales by product, region, promo code, day, time, and much more.
Color coding
Color code specific values in each report so that you instantly see how close you are to your targets and what needs your attention.
Dashboard widgets
Put your favorite reports & analytics widgets directly onto the main admin dashboard so that you have a quick view of everything that you want to keep an eye on.
Even more...
Payroll
Easily manage your monthly payroll for all of your coaches and staff, with commission rates and/or a fixed salary, individual rates for specific sales and many other options. Pono will monitor things like failed payments and trial periods and automatically calculate how much you need to pay out.
Locations & bios
Present beautifully styled staff or coach bios on your website and mobile app. If you have multiple business locations then you can present them all and even add an elegant, interactive Google Maps location finder to let your visitors find a location close to them.
Website layout & design
You can use Pono to power your client portal and keep your existing website frontend or you can use Pono to power your entire website. You can quickly add in new pages, edit text, swap out images or videos, add a banner, set up redirects, and even change the styling and design of your site yourself, without having to call a web developer.
Insanely customizable
The settings page in the Pono admin lets you make little tweaks or fundamental changes to almost all parts of Pono. There is very little that is fixed in Pono, almost everything can be customized via the settings.
Enterprise-grade security
Pono is built with the highest level of security, easily passing the strictest vulnerability and penetration tests using the same underlying scanning engine as big banks and governments worldwide. There are many advanced security options that you can set including password strength, email verification, two factor authentication and requiring users to regularly change their passwords.
Integrations & APIs
Pono connects directly to many popular apps and services including Active Campaign, Facebook, Google, Instagram, MailChimp and more. It also integrates fully with Hubspot and Zapier, allowing you to trigger totally custom workflows and very advanced automations. Pono also has its own highly customizable and flexible API that we can use to build a custom integration for you.
Need even more?
While for most businesses our built-in features already have everything that you could ever need, Pono is also powering some highly complex websites with enormous behind-the-scenes functionality. We can extend Pono with whatever custom and individual features your business may need. Please contact us to talk more.
What we're working on
AI
Everyone's talking about AI... Pono already supports ChatGBT 4 and you'll see some interesting features with it coming soon. We can also build custom functionality using GBT and others into your Pono project, please contact us if you'd like to talk about this.
Nutrition tracking in the app
We're building a full nutrition tracker into the mobile app, so your clients can log their foods and track their progress all in one place.
Android client app
The iOS mobile app is available now for your clients, we're working on the Android version now. Launching in the summer.
iOS & Android admin apps
Launching in the summer, we're doing the impossible and letting you run your entire business with Pono on your phone in a beautiful and easy to use app!
Transform your business with Pono